Club Manager
The person who runs the house

The mission

Pad Thai Padel Canggu is a lifestyle sports & wellness destination — premium padel courts, curated F&B, and spaces people want to stay in. It needs one person who owns all of it. Not a shift supervisor, not an administrator: a general manager who treats the club like their own business. The guest experience, the team, the revenue, the standards — when any of them slips, it's yours to fix; when they sing, it's yours to be proud of. The founders set the direction; you run the house.

The team — hire it, lead it, keep it

• Build and lead the full club team: guest services hosts, F&B, cleaning & maintenance, and day-to-day coordination with coaches.
• Hire slowly and well, train relentlessly, and create a place great people don't want to leave — team turnover is your problem before it's anyone else's.
• Set the daily rhythm: briefings, shift handoffs, opening and closing routines that run the same whether you're in the building or not.
• Be the standard. The team hosts the way you host, cares the way you care, and cuts the corners you cut. So don't cut any.

The commercial engine — the club is a business

• Own the P&L: revenue, costs, margins. Report to the founders weekly with numbers, not vibes.
• Fill the courts: drive occupancy across peak and off-peak with smart pricing, memberships, events, corporate bookings, and brand partnerships.
• Grow revenue per visit — F&B, coaching, wellness, retail. A guest who only plays one hour and leaves is an opportunity missed.
• Work with the events and academy engines so tournaments, americanos, and clinics feed memberships — and memberships feed everything else.
• Know the Canggu market cold: who plays, what they pay, where else they go, and why they should choose us.

Operations & standards — the house always guest-ready

• Walk the floor every day and see the club through the guest's eyes: courts, changing rooms, F&B, music, lighting, smell. Premium is a thousand small things done right.
• Own facilities and maintenance: suppliers, repairs, safety, cleanliness — issues fixed before guests notice, and logged so they never happen twice.
• Run the systems that run the club — bookings, CRM, POS, inventory — and keep the data clean enough to make decisions with.
• A standard that depends on you being present isn't a standard. Build checklists, routines, and accountability so excellence is the default.

Who you are

• 3+ years running a hospitality, fitness, or club operation — you've led a team, owned a budget, and answered for a number.
• A natural leader and host: firm on standards, warm with people, calm when three things break at once.
• Commercially sharp — you read a P&L without flinching and you enjoy finding the next 10% of revenue.
• Strong Bahasa Indonesia and confident English — you'll lead a local team and host an international crowd.
• Comfortable with systems and numbers: booking software, CRM, POS, spreadsheets. The tools are how you scale your judgment.
• You play padel, or you'll be obsessed within a month — either works. Genuine love for sport and active lifestyle is non-negotiable.
• Bali-based or ready to be, and happy to work when the club lives — evenings, weekends, holidays.

How we'll measure success

• Revenue vs. plan and court occupancy — peak and off-peak, month over month.
• Guest satisfaction — reviews, feedback, and repeat visits; first-timers who come back within 30 days.
• Member growth and retention — the club's real scoreboard.
• Team health — retention, standards audits passed, and a team that runs flawlessly on your day off.
• Cost discipline — margins that improve as the club grows, not despite it.

What we offer

• The GM seat at Bali's most ambitious padel and wellness club, part of a brand building toward an Asian circuit — with real autonomy and a direct line to the founders.
• Salary of IDR 18,000,000–30,000,000/month depending on experience, plus a performance bonus tied to the KPIs above.
• Free play and coaching, and a genuine path to multi-club leadership as we open more locations.